Privacy Policy
1. Who we are
This website, kuickcars.com, is operated by KUICK CAR HIRE LTD (“Kuick Cars”, “we”, “us”), a company registered in England and Wales (company number 09106051), registered address 254-256 Watford Way, London, NW4 4UJ. We are the data controller for the personal data described in this policy. For any privacy question or to exercise your rights, contact us at info@kuickcars.com.
2. The information we collect
- Enquiry and quote details you give us through our forms, WhatsApp, phone or email: your name, email address, phone number, and the details of your enquiry or booking (vehicle, dates, route, and any other information you provide).
- Booking and customer information where you go on to hire from us, as needed to provide the service and meet our legal obligations.
- Website and device data collected automatically through cookies and similar technologies: IP address, device and browser type, pages viewed, and how you found us (for example which advert or link). See our Cookie Policy.
- Marketing preferences, where you opt in to hear from us.
3. How we use your information, and our legal bases
- To respond to your enquiry and provide a quote, and to arrange and deliver any hire you book. Legal basis: to take steps at your request before entering a contract, and performance of a contract.
- To operate, secure and improve our website, and to measure and improve our advertising. Legal basis: our legitimate interests in running and growing the business, and your consent for non-essential cookies.
- To send you marketing (for example offers and updates) where you have opted in. Legal basis: consent. You can unsubscribe at any time.
- To meet legal and regulatory obligations and to establish or defend legal claims. Legal basis: legal obligation and legitimate interests.
4. Cookies, analytics and advertising
We use cookies and similar technologies, including Google Analytics and Google Tag Manager, the Meta (Facebook and Instagram) Pixel, and Google Ads, together with server-side tracking, to understand website use and to measure and target advertising. Non-essential cookies are only set after you consent through our cookie banner. Full detail is in our Cookie Policy.
5. Who we share your information with
We share personal data only with service providers who help us run the business, under contract and only as needed, including:
- Our customer relationship management and email platform (GoHighLevel / HighLevel Inc) to manage enquiries and communications.
- Our transactional email provider (Resend) to deliver enquiry notifications and confirmations.
- Our website hosting, content-delivery and DNS providers (including Cloudflare and our site platform).
- Our analytics and advertising partners (Google and Meta) and our server-side tagging provider (Stape), as described in the Cookie Policy.
We do not sell your personal data. We may disclose data where required by law.
6. International transfers
Some of our providers are based outside the UK, including in the United States. Where personal data is transferred outside the UK, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or an adequacy decision, so your data stays protected.
7. How long we keep your information
We keep enquiry and customer data only as long as necessary for the purposes above, to meet legal and accounting obligations, and to handle any disputes. Marketing data is kept until you unsubscribe or ask us to stop. When no longer needed, data is securely deleted or anonymised.
8. Your rights
Under UK data protection law you have the right to access your data, to have it corrected or deleted, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise any right, email info@kuickcars.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we would appreciate the chance to help first.
9. Security
We use appropriate technical and organisational measures to protect your personal data. No transmission over the internet is completely secure, but we work to protect your information and to notify you and the regulator of any serious breach where required.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.